Effective Date: 30th July 2025

At Elite Haus (www.elitehaus.in), we are committed to protecting your privacy and ensuring that your personal data is handled with the highest level of security and confidentiality. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

If you do not agree with the terms of this policy, please refrain from using our website.

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1. Who We Are

Elite Haus is a luxury real estate portal offering curated listings of ultra-premium residential and investment properties in Delhi and Gurgaon. We act as authorized channel partners with developers like DLF, Godrej, Sobha, M3M, Tata Housing, and more.

Contact Information:
📞 Call/WhatsApp: +91-8448-735-666
📧 Email: elitehaus.in@gmail.com
🌐 Website: www.elitehaus.in

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2. Information We Collect

We collect personal and non-personal information through the following channels:

a) Directly from You:

When you submit forms on our website or contact us, we may collect:

• Name
• Email address
• Phone number
• Preferred location/project
• Property interest details
• Message content

b) Automatically via Cookies & Analytics:

When you browse our website, we may collect:

• IP address
• Device and browser type
• Pages visited
• Referral source
• Session duration
• Geo-location (approximate)

We use Google Analytics, Google Ads, and Facebook Pixel to track user behavior and measure marketing performance.

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3. How We Use Your Information

We use the collected data to:

• Contact you regarding your property inquiry or interest
• Send project details, brochures, price lists, or developer information
• Schedule site visits or consultations
• Improve our website’s user experience
• Display targeted ads on Google, Meta (Facebook/Instagram), and third-party platforms
• Maintain internal records and optimize service quality

We do not sell or rent your personal information to third parties.

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4. Use of Cookies & Tracking Tools

Cookies are small data files stored on your device that help us improve site functionality and personalize your experience.

We use cookies to:

• Remember your preferences
• Track usage patterns
• Run remarketing ads
• Measure campaign effectiveness

You may choose to disable cookies in your browser settings, but doing so may affect certain functionalities on the site.

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5. Google Analytics & Remarketing

We use Google Analytics for traffic analysis and Google Ads remarketing to show relevant ads based on your browsing behavior.

These tools may use cookies or device identifiers to:

• Track visits across pages
• Measure conversions
• Serve ads on the Google Display Network

You can opt out via Google’s Ad Settings or Google Analytics Opt-out Add-on.

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6. Data Sharing & Third Parties

We may share your information with:

• Verified real estate developers (for the project you’ve shown interest in)
• Legal, documentation, or financing partners (with your consent)
• Government or regulatory authorities when legally required

We ensure that third parties maintain data protection standards similar to ours.

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7. How We Protect Your Information

We implement industry-standard security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL (Secure Socket Layer) encryption
• Firewall and antivirus systems
• Role-based access control within our organization

However, please note that no system can guarantee 100% security.

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8. Your Rights Under GDPR & Indian Law

If you’re an EU or UK resident (GDPR applies), or a user under Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Correct any inaccuracies
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, email us at elitehaus.in@gmail.com.

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9. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us for prompt removal.

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10. External Links

Our website may contain links to third-party websites, including developer sites and partner portals. We are not responsible for their content or privacy practices. We encourage users to review the privacy policy of every website they visit.

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11. Data Retention

We retain your information only for as long as it is necessary:

• To fulfill the purpose it was collected for
• To comply with legal or tax obligations
• Until you request data deletion

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12. Updates to This Privacy Policy

Elite Haus reserves the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes your acceptance of the updated terms.

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13. Contact Us

If you have any questions about this Privacy Policy or want to manage your data preferences, please contact:

📞 Call/WhatsApp: +91-8448-735-666
📧 Email: elitehaus.in@gmail.com
🌐 Website: www.elitehaus.in